• Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Air Import files and reporting • Ensure accurate and timely client and Service Providers billing • Interact with our customers in arranging their international shipments, meeting customer service standards • Meet compliance at all times with internal and external regulations in accordance with government regulations • Understand department process flow, looking for best practices to improve operational efficiency and productivity • Ensure all customers standard operating procedures are in place and updated • Meet KPI standards in accordance with the Company’s procedure • Overseas communications, timely responses to emails and requests (internal and external) • To update customer inquiry timely and professionally • To participate in operational process enhancement initiative

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (408) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​