Job Description As a DRAM and Emerging Memory Quality and Reliability Assurance (DEMQRA)Returned Material Authorization (RMA) Engineer at Micron Technology, Inc., you will be responsible for coordinating and tracking the formal Failure Analysis (FA) of customer-returned product. You will summarize analysis at the electrical and physical level, identifying root cause, and establishing an associated containment plan. In this role you will work with various engineering and manufacturing groups to evaluate and implement corrective actions (CAs) for the identified issues. You will also be required to regularly communicate FA results to customers as well as other Micron engineering and manufacturing teams. Additionally you will need to sustain knowledge of device capabilities and characteristics along with a basic understanding of the associated manufacturing processes. The DEMQRA RMA Engineer must demonstrate the ability to handle multiple customers and take care of multiple issues at one time, while providing detailed and timely follow-up between all applicable internal organizations at Micron. Responsibilities and Tasks Manage FA of Customer Concerns Understand the customer complaint as it relates to the DRAM component or module When not already provided, initiate contact with customer or customer representative to identify specific failing conditions Oversee and direct initial bench level, system level, and ATE level analysis and interpret results Coordinate detailed component level analysis (electrical (EFA) and physical (PFA)) and interpret results Manage Communication of Results with Manufacturing and Engineering Teams Review feedback/Corrective Action (CA) from various manufacturing areas Ask follow-up questions as necessary to provide an adequate customer response Translate results to a customer friendly format Analyze data from various sources for trends and variations Communicate the needed process improvements Provide FA Reports to External Customers Summarize the RMA background and FA results Identify the root cause and potential improvements for use in reports Identify and provide containment information associated risk assessment Generate both interim and final FA reports for customer consumption Provide customer support for ongoing questions/concerns related to the FA report Maintain Knowledge of Device Capabilities and Characteristics Understand the latest process technology Recognize differences from previous technology nodes with the associated risks Understand the datasheet specifications for each device Stay up-to-date on common customer DRAM applications Partner with field support teams to understand ongoing customer status

台灣美光(台灣美光晶圓/台灣美光記憶體/美光亞太)是美商美光科技(Micron Technology, Inc.)在台子公司，美光科技成立於1978年，是全球前三大記憶體製造商，總部設立於美國愛達荷州波伊西市（Boise），並分別於美國、台灣、日本、新加坡、中國、歐洲等地設有研發設計或製造據點；全球員工超過3萬人。 台灣美光跨足半導體後段封測領域，以領先之姿，帶領亞洲半導體產業持續向上，讓世界供應鏈持續向台灣匯聚能量。台灣美光升級為集合晶圓製造、封裝測試於一體，並有研發團隊進駐的DRAM卓越製造中心。 我們提供高度多樣化的產品陣容，並與客戶密切合作，幫助他們開發整個記憶體系統。事實上，您也許每天都在使用我們的記憶體－在電腦、網路和伺服器應用中，在移動、嵌入式、消費者、汽車和工業設計中。 作為世界上最豐富的專利持有者之一，我們不斷反思、重鑄和精進新思路，給更廣泛的市場帶來革新並找出方法，使我們的技術能夠激發新的應用或對現有設計做出根本改進。 記憶體是我們的根基，是我們商業的核心競爭力。當我們展望未來時，將同時持續透過我們的核心記憶體業務和推動產品多樣化及技術來驅動創新與擴展新市場,以鞏固過去取得的成就。 美光在台灣 ●台灣美光晶圓科技股份有限公司(Micron Technology Taiwan, MTTW) 公司地址：桃園市龜山區復興三路667號(華亞科技園區) ●台灣美光記憶體股份有限公司(Micron Memory Taiwan, MMT) 公司地址：台中市后里區三豐路4段369號 ●美光亞太科技股份有限公司(MICRON TECHNOLOGY ASIA PACIFIC, INC.) 公司地址：台北市信義區基隆路一段333號25樓(2508室) ☆人力資源政策☆ 美光提供最佳產品給顧客並為股東及員工創造最大價值。對於員工我們提供具競爭性的薪資水準及創造優質的工作環境，吸引、留任及培育每位優秀員工。