Job Responsibilities: - Provide onsite scheduled preventative maintenance, compliance qualification, regular customer visits and repairs for instruments with customer satisfaction in Taiwan and outside these areas as required. - Undertake product installation and operator training onsite. - Provide training and technical advice on instrument use, both in person and by telephone. - Proactively resolve difficult repairs by using Service Escalation process and liaising with Service Specialists and other proper channels in the region or globally. - Proactively manage service tools and personal stock of spare parts, and complete paperwork and system input in a timely manner. - Provide an important link between customers and all other functions, for example; Support, Sales and Marketing departments. - Communicate Service Products with customers, and provide leads to Service Sales Rep or Service Manager as they arise. - Establish and maintain a cooperative and productive work environment with all employees. - Be able to well manage customer replationship and expectation. - Maintain a positive outlook and be a motivating force in the workplace at all times. Responds willingly and enthusiastically to change in role, process, technology, responsibilities and assignments. ​ Requirements: - Minimum 5 years of field service experience, preferably in a life science sector. - Experience with Capillary Electrophoresis, Imaging system, Microarray or Flow Cytometer Instrumentation is a plus. - Experience in Service products selling, marketing, distributor management is a plus. - Other duties as may be reasonably required from time to time. - You may be required to travel to different sites within CeCeTaiwan (中南部） Please email your English CV to our HR (Jolene Yee) at jolene.yee@thermofisher.com. Applications without English resume will be rejected. Only shortlisted candidates will be contacted by phone.

服務科學，世界領先－－賽默飛世爾科技 賽默飛世爾科技（紐約證交所代碼： TMO）是科學服務領域的世界領導者。我們的使命是使客戶使世界更健康、更清潔、更安全。 公司年銷售額170億美元，員工約50,000人。主要客戶類型包括：醫藥和生物技術公司、醫院和臨床診斷實驗室、大學、科研院所和政府機構，以及環境與程序控制行業。借助於Thermo Scientific、Fisher Scientific、Unity™ Lab Services、Applied Biosystems和Invitrogen五個首要品牌，我們將創新技術、便捷採購方案和實驗室運營管理的整體解決方案相結合，為客戶、股東和員工創造價值。 我們的產品和服務説明客戶解決在分析領域所遇到的複雜問題與挑戰，促進醫療診斷發展、提高實驗室生產力。欲了解更多資訊，請瀏覽公司網站：www.thermofisher.com