Key Responsibilities • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary. • Business travel when necessary.

ASM集團是一家擁有50年歷史的半導體設備公司，成立於1968年，總部位於荷蘭，我們在北美、歐洲、及亞洲等地設有技術研發與製造中心，營運據點廣布於全球14個國家，員工總人數超過2,000位。 台灣先藝科技股份有限公司(ASM Taiwan)為在台灣的子公司，我們擁有優秀的研發團隊、先進的製造設備，以及專業訓練的全球運籌網路，服務據點包括新竹、台中與台南。 歡迎至ASM網站 https://www.asm.com// 了解更多!