Global Product Support Engineer
台灣先藝科技股份有限公司
- 公司規模:260人
- 公司行業:其他半導體相關業
職務信息
- 更新日期:2020-09-05
- 公司地點:新竹市金山八街1號2樓
- 招聘人數:1~2人
- 經驗要求:7
- 學歷:大學、碩士
- 語言要求:不拘
- 雇傭類型:全職
- 其他要求: Qualifications: 1. BS Mechanical Engineering or BS Electrical Engineering. MS preferred. 2. 7+ Yrs. Experience in Semiconduct
- 職務功能:半導體設備工程師
職務信息
ASM is a leading, global supplier of semiconductor wafer processing equipment. Our smart and ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. With over 2,200 employees based in 16 countries, including the United States, Netherlands, Belgium, Japan, South Korea, Singapore, and Taiwan. Together we work to develop thin-film deposition technologies for our customers through epitaxy, ALD, PEALD, vertical furnaces and PECVD. Our goal is to remain an industry leader by being ahead of what’s next. Focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful.
About us
We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.
Position
As an engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
Our Platform Hardware Engineering is looking for a Systems Engineer to provide support to our Taiwan sales and service team. In this role, you will responsible for platform related systems engineering as related to new system design, new system installation support and existing system support. Determine system specifications, input/output processes and working parameters for hardware/software compatibility. You will be need to be responsive and satisfy our customer needs. Build engineer-to-engineer relationships with customers. Gain customer and industry knowledge to feed our new product roadmap. As a member of the systems engineering group, (s)he will be responsible for identifying, developing, qualifying and releasing new products for our current and next-gen product lines.
Job Description
Works independently, but receives direction from Platform Engineering Manager in the form of goals and objectives - either written or verbal to achieve the following:
1. Become the local technical engineering expert on the overall system design.
2. Learn the system operation that includes mechanical, electrical, and software functionality.
3. Continuously enhance the technical knowledge of system robotics, teaching, troubleshooting, maintenance procedures.
4. Be a focal point of contact for engineering support on system operation at customer sites and in the engineering lab.
Test new electrical and hardware components as an interface for Global Change Control Board (CCB) to validate and feedback on the new designs.
5. Main interface to coordinate testing of system hardware and software improvements on lab tools.
6. Work with Process Engineering in testing the system, finding appropriate usage to achieve results, define enhancements or quality improvements.
7. Support all Customer Escalation Engineering support.
8. Travel to Customer sites as a content expert on engineering functionality (Electrical, Mechanical and Software).
9. Provides support to Engineering, related to installation, operation, calibration, service and/or testing of a new hardware, process or software design
10. Provides Alpha and Beta Site Support and management
11. Specifically related to installation, operation, calibration, service and/or testing of a new hardware, process or software design.
12. Provides system support for engineering systems in reliability and/or applications labs.
13. Makes presentations at the engineering and management level to customers on system upgrades, support plans, technical demonstrations.
公司信息
ASM集團是一家擁有50年歷史的半導體設備公司,成立於1968年,總部位於荷蘭,我們在北美、歐洲、及亞洲等地設有技術研發與製造中心,營運據點廣布於全球14個國家,員工總人數超過2,000位。
台灣先藝科技股份有限公司(ASM Taiwan)為在台灣的子公司,我們擁有優秀的研發團隊、先進的製造設備,以及專業訓練的全球運籌網路,服務據點包括新竹、台中與台南。
歡迎至ASM網站 https://www.asm.com// 了解更多!
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