Customer Engineer 客戶支援設備工程師 - Tainan
台灣應用材料股份有限公司 _Applied Materials Taiwan
- 公司規模:3200人
- 公司行業:半導體製造業
職務信息
- 更新日期:2020-05-29
- 公司地點:台南市新市區
- 招聘人數:2~10人
- 學歷:大學、碩士
- 語言要求:英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
- 雇傭類型:全職
- 其他要求: 1. Scored TOEIC higher than 550 2. Applied Materials is committed to diversity in its workforce including Equal Employment Op
- 職務功能:半導體設備工程師
- 福利:1. 豐厚薪資最實際- 年薪14個月,另有績效獎金及股票 2. 優惠福利享不完- ∎ 每年10-30天的特別休假,全薪事假5天及全薪病假12天 ∎ 國內外旅遊津貼每年2-6萬 ∎ 員工
職務信息
■ Key Responsibilities :
1. Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.
2. Completes quality repairs. Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls. May initiate or participate in projects to drive down costs or increase uptime. Ability to carry out action plans and report findings. Verifies operational quality of system equipment.
3. Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work. May identify procedural issues.
4. Can perform most retrofits on equipment. Assists in process issues.
5. Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
6. Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area. Demonstrates strong interest and knowledge of the customer’s business. Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge. Is consistently able to operate in high pressure or ambiguous situations. Solicits customer feedback. Understands the impact of various actions/decisions on the account. Is aware of potential dissatisfies and escalates as appropriate. Develops and executes corrective action plans.
7. Performs BKM’s. Actively engages in the use of knowledge management systems. Complies with all IP guidelines.
8. Complies with all safety procedures and consistently demonstrates safety as a value.
公司信息
應用材料公司(Applied Materials, Inc.)是世界最大半導體及顯示器設備領導廠商,名列全球前五百大公司之一。成立於1967年,總部設於美國加州矽谷聖塔克拉拉 (Santa Clara),在美國、歐洲、以色列、台灣以及新加坡等地設有技術研發與製造中心,100個服務據點廣布於全球18個國家,員工人數超過22,000位。
台灣應用材料公司(Applied Materials Taiwan, AMT)為在臺子公司,服務據點包括林口、新竹、台中與台南,特別是新竹的全球技術培訓中心(GTLC)、台南二座顯示器設備製造中心與研發實驗室,位於桃園的亞洲設備零組件物流中心, 發貨全亞洲客戶。
應用材料公司是提供材料工程解決方案的領導者,我們的設備用來製造幾近世界上每顆新式晶片與先進顯示器。我們以工業規模在原子層級進行材料改質的專業,協助客戶將可能轉化成真。 在應用材料公司,我們以創新驅動科技,成就未來。
Applied Materials榮獲多項殊榮:美國Computerworld雜誌《 IT業百大最佳工作場所》、美國Fortune雜誌《全球最受推崇企業》、BARRON’s《全美百大永續企業獎》、經濟部十大傑出貢獻外商獎、經濟部電子資訊國際夥伴績優廠商獎項(IPO Awards)及文化部第14屆文馨獎銀獎。
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